STONE CARE Testimonials
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From Jeanne on Sept, 15, 2009:
"Your products are the only ones that remove sticky hairspray buildup from my limestone floor: easily, painlessly and beautifully. Tried it on my painted bathroom walls and mirrors also and worked great to remove that stubborn mist of hairspray that goes everywhere. Everyone I know has trouble getting hairspray off surfaces...my suggestion is that you put in spray bottle and advertise it as the greatest product for this problem. You have a money maker going down that avenue. Thanks Jeanne. "
From Cathy on Sept, 12, 2009:
"I bought a black granite countertop for my bathroom and immediately regretted it when it came time to clean it. I found your countertop wipes at Home Depot and decided to give them a try. Hooray! What a great product! They clean the spotting, hairspray, etc. with very little effort. Thank you for your wonderful product."
From Laurie on Apr. 8, 2009:
"The new pads arrived and they were perfect. I did the table tonight and Oh MY!! Its came out great... NO MORE etch marks.. or rough patches.. the table is as smooth as can be. I am going to wait a day or 2 for it to thoroughly dry and then seal it..((((Thank you))) for recommending the granite polishing powder its awesome..."
From Barb on Apr. 8, 2009:
"Thank you so much. I really appreciate your writing me about my 'one person' concern. I just bought and used your sealer at home via directions. I was so concerned since the granite I purchased immediately changed to a darker color when water hit it. Your product, when used as your directions state, DOES keep the granite sealed and does not change color when water comes in contact with it. Thank you for your time to respond to me and I WILL recommend your products to my friends who have ganite too!"
From Andrea on Apr. 7, 2009:
"You were kind enough to send me the below email and then spent quite a bit of time on the phone with me walking me through how to fix some of the problems we were having with our natural stone... I wanted to let you know that the footprints on our bathroom floor are now gone!! I cannot thank you enough for your advice and help with this. Thank you, again, so very much for your time and assistance with our stone challenges. We will use your products always!!"
From Craig on Mar. 19, 2009:
"Your Grout Lock Grout Sealer is Incredible! I just tiled my remodeled bathroom and then used your sealer a couple of days later and totally amazed the tile guys when they came back to find the job done."
From Joan on Mar. 16, 2009:
"Several weeks ago, I spoke with Sue concerning the hard water stains on the marble vanity top in the master bathroom, which I had been unable remove. Sue suggested I try "Marbacream", which I ordered along with a few of your other wonderful products. It worked like magic and I now longer have to be paranoid about using the sink in that bathroom. Thank you to Sue and all the other wonderful products I am using also on my granite vanity and kitchen granite. "
From Terri on Feb. 26, 2009:
"Thank you so much for taking the time to talk me through all your products to find the best solutions to fit my needs. I just ordered everything and look forward to using the products. Your level of customer service is outstanding. Bravo!"
From Tony on Nov. 26, 2008:
"I just ordered your OPP poultice powder to remove an oil stain from my granite countertop. The technicians who installed the stone claimed that there was NO fix. I later called him back and told him to recommend your product to his other customers. Super job!"
From Lou Ann on June 27, 2008:
"I had the granite stain mess from plumbers and their oil-based plumbers putty--and the stain came out with the poultice on the first application! RAY! I also purchased the "Care Package" at Home Depot with the 4 products in it. I will be a loyal customer from now on! Thanks for saving my new granite!"
From Todd on June 6, 2008:
"Dear Sue, I first became a customer of Stone Care when we put in our granite kitchen counter tops last fall. The products are great. I am now even more impressed on your quick and complete answer to my patio question. I will now try even more of your companies’ products. Thank you for your help. Keep up the good work!"
From Javier on June 5, 2008:
"Dear Sue, Many thanks for the very prompt response, looking forward to a great working product, and recommending it to all my friends, again thanks"
From Erin on April 15, 2008:
"Sue, thank you for your response to my problem. I also received the new spray nozzle and am very impressed with your Customer Service."
From Charles on Feb. 11, 2008:
"I wanted to thank you for your personal attention (and answers to my extra questions), your support team is exceptional and made me feel like a real valued customer. Keep it up and thanks again!"
From Rob on Jan. 14, 2008:
"Sue thanks for responding quickly it really says a lot about the company you work for on how much they care about the customer. The advice you gave was dead on and now all I have to do now is enjoy my marble vanity. Thanks again for your time and effort. Stone Care International is very lucky to have someone like you working for them. Top shelf in my book."
From Amy on Nov. 27, 2007:
"Wow, you are great, just like the testimonials say. I'll be ordering today. THANK YOU!"
From Sherrie on Oct. 30, 2007:
"Thank You very much for all your help. I love my new table, unfortunately, the retailer gave me no information on maintaining the table. After a couple weeks I saw water spots and began reading up on marble—sounds like this surface is not as ‘care free’ as I once thought. With your help, I’ll keep it looking great."
From Linda on Oct. 23, 2007:
"Thank you SO much for replying to my email. Every time I saw that spot, it made me ill. I was on your website to reorder cleaner and polish and just thought I'd see if you'd have any suggestions how to make that area look better. I can't wait to try it. Your products are wonderful. Thanks again."
From Jim on Oct. 22, 2007:
"By the way, I could not get an email for Andrew Levine, so I submitted feedback through the input page on your website. Please feel free to forward this to him, or anyone else at your company who needs to hear how helpful you have been. Maybe this level of service is customary for your company, certainly not in others I have experienced."
From Penny on Sept. 25, 2007:
"Thank you so much Sue for answering my question... I will definitely order your product if needed. Thanks again. What great customer service, and I’m not even a customer, yet! I will go on your website and check what products I can purchase to keep my granite beautiful for a long time. You just got another customer. Thanks!"
From Penny on Sept. 23, 2007:
"You have great customer service I just ordered my supplies. Thanks for your advice. Personal attention makes all the difference truly!"
From Vic on July 25, 2007:
"Your Marbacream worked very well in removing the bowl cleaner discoloration. Hypocloride was the ingredient that caused the problem. I would recommend this product highly."
From Deanna on June 7, 2007:
"Again, I thank you for your time and, what seemed to be, a genuine knowledge and concern on your part. I am so anxious to receive the products and give them a try."
From Mary Janet on May 30, 2007:
"I recently placed my first order with your company. Unfortunately the first order was damaged in shipment and even before I knew it, Michelle sent an e-mail informing me of the problem and a reshipment being made. I was very impressed with your customer service and Michelle in particular. Thank you for hiring such excellent people to represent your company."
From Mary Anne on May 2, 2007:
"I had questions regarding application of your products. I called Sue and she explained to me all about it very nicely. I also recommend your products to my friends. I appreciate you having such a good customer service and a good company."
From Sue on April 9, 2007:
"I bought your cleaner, restorer and polishit worked! After a few applications the spots did come out and the glass rings only took one try. I polished and buffed and it now looks perfect! Now I can truly enjoy our beautiful onyx stone. Thanks so much!"
From Ed on April 9, 2007:
"Thank you very much for your prompt and thorough response to my questions. Great service and great products."
From Stu on March 29, 2007:
"I was very skeptical it would do anything when I tried your OPP on a large, nasty black stain on my granite kitchen counter top that developed under my toaster oven. Poultice took 4 days to dry (maybe used more water than needed), but when I wiped away the powder, the stain had completely disappeared! I couldn't believe it. Thought maybe OPP was too expensive at first, but it's priceless."
From Nancy on March 9, 2007:
"Thank you so much for the informative email. I have just purchased this home which has granite countertops in the kitchen. I have never had granite before and don't know how to care for it. I know the previous owner, who installed the countertops, never sealed them. The information you provided me will reduce my worry and help me to enjoy the granite."
From Kathy on February 27, 2007:
"... I have been using mineral oil on our soapstone counters. While they are beautiful...I find them to be too easily water-stained. I may try your countertop sealer. Thanks!"
From Helene on January 19, 2007:
"Thank you for the response on removing candle wax. I will use your suggestions..."
From Carolyne on December 7, 2006:
"Thanks for your prompt response. Your information is very helpful. I wished I knew about your products when I purchased the Granite countertop a couple of years ago. At that time, I was told that sealing the granite will make it safe to use anything on it. I know better now."
From Ilene on November 1, 2006:
"I wanted to thank you and your colleagues for all of your excellent advice on how to remove etching from my Jurassic limestone (or granite) counters. I wasn't able to use the two products that you recommended until just this weekend... BUT I used them on Sunday and the stone is just perfect, absolutely gorgeous and 100% restored. I can't thank you enough for your patient advice and excellent products."
From Julie on October 4, 2006:
"Your product worked GREAT!! We are so pleased. For a while I was hating the marble... now I'm back to really enjoying it again. Thanks much... We plan to order some more bottles to have on hand."
From Sandra on September 19, 2006:
"Thank you for your message. It will be a big project and with all the help available from you, the web site, the labels and your company, I may get it right."
From Cathy on September 1, 2006:
"Sue, you have so much information packed in your response. You actually answered my question which others I have asked failed to. I will get on your web site and review the products you suggest and see about ordering."
From Clean Team Customer Service on September 1, 2006:
"... We're glad you are just phone call/email away! We really appreciate all of your great advice!"
From Diane on August 18, 2006:
"First, I wanted to let you know that I received my products yesterday and was able to clean a marble countertop using the Marbamist and the Marbacream. Both products worked great, and I was amazed at how good the surface looked after the Marbacream treatment. The glass ring stains and etching were gone! Fantastic."
From Ronni on August 18, 2006:
" I will try Ceramiclean and I thank you for getting back to me so quickly. I am in a technical support position myself and it's rare to find a company that offers the level of support that my employer does. I'm impressed!!!"
From Neil on March 30, 2006:
"Many thanks for your detailed reply. It is very pleasing to know there are still such good levels of customer service available in this world."
From Janie on March 22, 2006:
"Thank you for your quick and welcome response. I love your products and recommend them to my family and friends. Your customer service is also the best. Thank you again."
From J.S. on March 9, 2006:
"I received the order yesterday, thank you for notifying me of the delay, it is a rare thing to receive pro-active customer service. I will no doubt continue to order from your company and recommend it to my friends and family."
From Susan on March 7, 2006:
"Thanks so much! We just received the Deep Cleaner in the mail today, used it on the spot, and the magic marker came off instantly. What a relief. Thanks again."
From Bethany on February 7, 2006:
"Thank-you again for all your help. I really appreciate it. I must say that customer service such as the kind I received from you is very hard to come by these days."
From Brad on December 28, 2005:
" Dear Sue, worked like a charm! Thanks for your advice."
From Jo on October 20, 2005:
"Marbamist beyond any words, the best possible product for all stone surfaces. I tried many others and was disappointed; pricey but priceless in my home. Love the convenience of spray for no mess. I am reccommending it to everyone!"
